Your Information and Privacy

Running your account requires us to retain certain information. This includes your profile and transaction history, the instructions and reference assets you provide, and the image or video files produced using the service.

Your personal information is not offered for sale. To carry out a generation request, the relevant AI model suppliers and hosting or infrastructure partners may process your instructions, submitted assets, and resulting files. Systems used for security and service operations may also process these materials where needed to maintain reliability and protect against misuse.

Send enquiries about personal information, account records, or billing to support@framov.com. Please write from your registered email address so we can verify that the request relates to your account.